Heat & Hot Water Scoreboard
The buildings and landlords that failed to keep tenants warm this winter, ranked by community district from public HPD and 311 records. Check an address before you sign.
Is your building on the list?
Only buildings with at least one heat violation or two 311 heat complaints in the last two seasons are listed. Not listed usually means a clean record — confirm on Who Owns What.
Who let it get cold
Ranked by heat violations this season, then 311 complaints. Bars are relative to the top of the current list.
No heat or hot water right now?
Call 311 (or file online), then tell your landlord in writing. Everyone in the building should call separately — more calls raise the priority.
What happens after you call
Heat season runs Oct 1 – May 31. HPD tries to reach you and the landlord, and may send an inspector. If the inspector confirms the problem they issue a class C (immediately hazardous) violation the landlord must fix within 24 hours; repeat offenders face civil penalties per day. Keep a log of dates, times and indoor temperatures — a cheap thermometer is enough. If you file an HP action in Housing Court, HPD's records and your log are the evidence. Tenant organizations and JustFix can help you write and track it.
How this is counted
Heat violations are HPD violations whose notice text mentions heat or hot water, counted by the date the notice was issued, per heating season (Oct 1 – May 31).
311 complaints are 311 requests of type "HEAT/HOT WATER" at that address. One complaint is often filed by several tenants, and a complaint is not proof of a violation — HPD only issues one after an inspection confirms it.
"Landlord" is the head officer (or owner) named on the building's HPD registration. Landlords who register a different person or LLC for each building appear under several names; Who Owns What untangles those portfolios much better, which is why every row links to it.
Buildings are ranked by violations first, complaints second. Larger buildings naturally get more complaints; compare with the unit count on HPD Online. Everything here is reproducible from the open-source build script.