311 Ghost Trackerlast 90 days
%
of 311 complaints citywide were closed without anything being done.
311 Ghost Tracker
Which agencies and community boards close complaints without fixing anything, and where the same problem keeps getting re-reported.
OpenRe-Reportwithin 30 days
%
of closed complaints came back from the same address within a month.
Re-Report
Look up a 311 request or address, see its full history, and build a new report that carries that history with it.
OpenHeat & Hot Waterthis season
heat and hot water violations issued to landlords.
Heat & Hot Water Scoreboard
Buildings and landlords with the worst heat records, by community district. Check an address before you sign.
OpenLane Blockage Maplast 180 days
%
of blocked bike-lane complaints ended with no action taken.
Lane Blockage Map
Where bike and bus lanes get blocked most, how often those complaints go nowhere, and the slowest bus segments.
OpenParkslast 180 days
complaints in city parks are still open right now.
Parks
Which parks have the most open complaints, which kinds of reports get closed without a fix, and how long repairs take.
OpenOnly public data
Every number comes from datasets the city already publishes: 311 requests, HPD violations and registrations, MTA bus speeds. Rebuilt nightly, no city access needed.
Nothing stored
No accounts, no analytics, no server that sees what you look up. Addresses and request numbers stay in your browser.
Open source
The code, the scoring rules, and the build scripts are all on GitHub under the MIT license. Read them, fork them, argue with them.